Search 
Contact Privacy Policy
Privacy at a glance
We are pleased that you are visiting our website. The protection of your personal data is important to us. Below, we inform you about which personal data we process when you use our website, the purposes for which we process it, and the rights to which you are entitled.
Personal data is processed on the basis of the General Data Protection Regulation (GDPR), the German Federal Data Protection Act (BDSG) and the applicable data protection regulations.
Data controller
The controller responsible for the processing of personal data on this website within the meaning of Art. 4(7) GDPR is:
PFEIFER Seil- und Hebetechnik GmbH
Dr.-Karl-Lenz-Straße 66
87700 Memmingen
Germany
Telephone: +49 8331 937-0
Email: info@pfeifer.de
Managing Directors:
Carlos Carranza
Dr. Christian Stehle
Data protection officer
You can contact our Data Protection Officer at:
Website hosting
Our website is operated by an external hosting service provider.
The hosting provider processes technical data that is automatically transmitted when you visit our website. This may include, in particular:
- IP address
- Date and time of access
- Browser type and browser version
- Operating system
- Pages and files accessed
- Referrer URL
- Other technical information required to provide and secure the website
The processing is carried out to ensure the secure, stable and technically proper operation of our website and to maintain IT security, on the basis of Art. 6(1)(f) GDPR.
A data processing agreement pursuant to Art. 28 GDPR is in place with the hosting service provider.
Hosting provider:
ScaleCommerce GmbH, Horstweg 24, 14059 Berlin, Germany
The data processed as part of hosting is deleted as soon as it is no longer required for the purposes stated above, unless statutory retention obligations or legitimate reasons require longer storage.
Encryption
For security reasons and to protect the transmission of confidential content, this website uses SSL/TLS encryption.
You can recognise an encrypted connection by the corresponding indicator in your browser's address bar.
Server log files
When you visit our website, the web server automatically collects technical information in so-called server log files.
This may include, in particular, the IP address, date and time of access, browser type and browser version, operating system, pages or files accessed, and the referrer URL.
The processing is carried out to ensure the smooth operation of the website, for technical administration, to maintain IT security, and to prevent attacks and misuse, on the basis of Art. 6(1)(f) GDPR.
Server log files are deleted as soon as they are no longer required for the purposes stated above, unless longer storage is necessary to investigate security incidents or to comply with legal obligations.
Contact form and contacting us
If you contact us via the contact form or by email, we process the personal data you provide in order to handle your enquiry and any follow-up questions.
This may include, in particular, your name, contact details, company affiliation and the information you provide as part of your enquiry.
Where processing is necessary to take steps prior to entering into a contract or to perform a contract, it is carried out on the basis of Art. 6(1)(b) GDPR.
For other enquiries, processing is carried out on the basis of Art. 6(1)(f) GDPR. Our legitimate interest lies, in particular, in properly handling and responding to enquiries.
Personal data is not disclosed to third parties, except to service providers that support us as data processors (e.g. for hosting and spam protection), where disclosure is required by law, or where disclosure is necessary to handle your enquiry.
To protect the contact form against automated requests, we use Friendly Captcha. Further details can be found in the section “CAPTCHA / Spam Protection with Friendly Captcha”.
The data is deleted once the enquiry has been fully handled and there are no statutory retention obligations or other legitimate reasons for further storage.
Provision of downloads
We provide technical information, catalogues, data sheets and other documents for download on our website.
These downloads can generally be accessed without registration.
When files are downloaded, technically necessary data generated through the use of the website or web server may be processed. This may include, in particular, the IP address, date and time of access, and information about the file accessed.
The processing is carried out to provide the requested content and ensure the security and functionality of our website, on the basis of Art. 6(1)(f) GDPR.
Cookies and similar technologies
Our website uses cookies and similar technologies.
Cookies are small text files or pieces of information that are stored on your device or accessed by our website. They may be used, for example, to provide basic website functionality, save settings or analyse website usage.
Technically necessary cookies and similar technologies are used where they are strictly necessary to provide the website or a service expressly requested by you. Non-essential cookies and similar technologies, particularly those used for analytics and statistical purposes, are only used with your prior consent. The legal basis for necessary cookies is Section 25(2)(2) of the German Telecommunications Digital Services Data Protection Act (TDDDG); in other cases, the legal basis is Section 25(1) TDDDG in conjunction with Art. 6(1)(a) GDPR.
Consent is obtained and managed through our cookie consent management system.
CookieFirst
To obtain, manage and document your consent, we use CookieFirst, a service provided by Digital Data Solutions B.V., Plantage Middenlaan 42A, 1018 DH Amsterdam, the Netherlands. CookieFirst helps us obtain your consent for the use of non-essential cookies and similar technologies and implement your choices accordingly.
When your selection is saved, the following data is transmitted to CookieFirst and stored there as proof of consent: consent status or withdrawal of consent, your IP address in truncated form (the last octet is set to “0”), browser type, device type, operating system, date and time, and country and region. CookieFirst also stores your consent status in your browser (cookie or local storage).
According to the provider, consent data is stored on encrypted servers in data centres in Germany. CookieFirst uses additional service providers within the EU, including providers for delivering the cookie banner. The processing is carried out on our behalf on the basis of a data processing agreement pursuant to Art. 28 GDPR.
The processing serves to manage your cookie settings and document your consent decision. The legal basis is Art. 6(1)(c) GDPR in conjunction with Art. 7(1) GDPR (compliance with our legal obligation to demonstrate consent). The storage of your consent status in your browser is based on Section 25(2)(2) TDDDG.
The consent data is stored until you request its deletion, delete your CookieFirst cookies, or the purpose for storing it no longer applies.
Google Tag Manager
Our website uses Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Tag Manager is used to manage and technically integrate website tags. It can be used to integrate and control analytics and other services.
The services integrated through Google Tag Manager are controlled in accordance with the consent choices made on our website.
Where services requiring consent are controlled through Google Tag Manager, processing is based on Art. 6(1)(a) GDPR in conjunction with Section 25(1) TDDDG (consent). In other cases, processing is based on Art. 6(1)(f) GDPR; our legitimate interest lies in the efficient and data protection-compliant management of website tags.
Further information about data protection at Google can be found at:
https://policies.google.com/privacy
Google Analytics 4
This website uses Google Analytics 4, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Google Analytics 4 is used to analyse how our website is used. This may involve processing information about page views, interactions, technical characteristics of the device being used and other usage data.
Google Analytics 4 is integrated through Google Tag Manager and is activated or controlled on our website only in accordance with the consent given through our cookie consent management system.
The processing of personal data by Google Analytics, as well as the access to or storage of information on your device, is based on your consent pursuant to Art. 6(1)(a) GDPR and Section 25(1) TDDDG.
You can withdraw your consent at any time with effect for the future via the cookie settings.
You can withdraw your consent at any time with effect for the future via the cookie settings.
Google may also process data outside the European Economic Area, particularly in the USA. Transfers are based on the European Commission's adequacy decision under the EU-US Data Privacy Framework, where the recipient is certified, and additionally on Standard Contractual Clauses.
Further information about data protection at Google can be found at:
https://policies.google.com/privacy
CAPTCHA / Spam protection
To protect our contact form against spam and automated requests, we use the “Friendly Captcha” service provided by Friendly Captcha GmbH, Am Anger 3–5, 82237 Wörthsee, Germany.
When you submit the form, your browser automatically solves a computational challenge. We then check with Friendly Captcha whether the challenge has been solved correctly. Connection data (in particular, your IP address), environment data, interaction data and functional data are transmitted to Friendly Captcha. According to the provider, the IP address is stored only in hashed form; no cookies are set and no data is stored persistently in the browser.
Friendly Captcha processes the data on our behalf on the basis of a data processing agreement pursuant to Art. 28 GDPR.
We use the global Friendly Captcha service. Depending on the location of your device, the request may therefore be handled by servers outside the EU. Where data is transferred to countries outside the European Economic Area, such transfers are carried out on the basis of appropriate safeguards pursuant to Art. 44 et seq. GDPR (Standard Contractual Clauses or an adequacy decision).
The data is deleted as soon as it is no longer required for the stated purpose.
The legal basis is Art. 6(1)(f) GDPR. Our legitimate interest lies in protecting our website and the contact options provided through it against spam, misuse and attacks.
Link to LinkedIn
Our website contains a link to our profile on the social network LinkedIn.
Simply visiting our website does not establish a connection to LinkedIn through this link. Only when you click the link do you leave our website and get redirected to LinkedIn's website.
LinkedIn is responsible for processing personal data on its website. LinkedIn's privacy policy applies.
Your consent choices
The settings you select in our cookie consent management system are taken into account to ensure that non-essential cookies and similar technologies are used only in accordance with your choices.
You can change or withdraw your consent decision at any time via the cookie settings on our website.
Withdrawing consent does not affect the lawfulness of processing carried out on the basis of that consent before its withdrawal.
Your rights
You have the following rights regarding your personal data:
- Right of access pursuant to Art. 15 GDPR
- Right to rectification pursuant to Art. 16 GDPR
- Right to erasure pursuant to Art. 17 GDPR
- Right to restriction of processing pursuant to Art. 18 GDPR
- Right to data portability pursuant to Art. 20 GDPR
- Right to object pursuant to Art. 21 GDPR
- Right to withdraw consent
Where processing is based on your consent, you may withdraw that consent at any time with effect for the future, for example via the cookie settings on our website. The lawfulness of processing carried out before withdrawal remains unaffected.
Right to object: You have the right to object, on grounds relating to your particular situation, at any time to the processing of your personal data where that processing is based on Art. 6(1)(f) GDPR. We will then stop processing the data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
You can contact us or our Data Protection Officer at any time to exercise your rights.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of your personal data.
You may exercise this right in particular with a supervisory authority in the Member State of your habitual residence, place of work or the place of the alleged infringement.
Data retention period
Unless a specific retention period is stated in this Privacy Policy, we store personal data only for as long as necessary for the relevant processing purpose.
Statutory retention obligations or legitimate reasons may require longer storage. Once the relevant purpose no longer applies or the applicable retention periods have expired, the data will be deleted.
Changes to this privacy policy
We reserve the right to amend this Privacy Policy if changes occur to our website, the services we use, the processing of personal data or the applicable legal requirements.
The version of the Privacy Policy published on our website at the time of your visit shall apply.